Ethics and Compliance
Employee Code of Conduct Management Measures
Chapter One General Principles
Article 1 In order to standardize employee code of conduct, improve employee professional ethics and business quality, and maintain the company's reputation, these measures are formulated in accordance with the 'Guidelines for the Professional Conduct of Practitioners in Banking Financial Institutions'.
Article 2 These measures apply to all on-duty employees of the company.
Chapter Two Management and Assessment
Article 3 The company will incorporate employees' compliance with these measures into compliance management, and establish a sustainable evaluation and supervision mechanism in conjunction with the execution of human resources regulations such as the 'Compliance Manual', 'Position Accountability Management Regulations', 'Employee Etiquette Norms', 'Labor Discipline Assessment Measures', and 'Implementation Rules for Labor Contracts'.
Article 4 The assessment of employees' compliance with professional conduct is the responsibility of the Compliance and Risk Control Department and the Human Resources Department. Assessments may be conducted through on-site inspections, random checks, written tests, etc., to determine employees' scores through compliance performance assessments, which will be directly included in human resources performance management.
Article 5 Employees who violate relevant provisions of professional conduct will be handled as follows:
(1) If it constitutes a violation of national laws and regulations, it will be transferred to the relevant authorities according to law;
(2) If it constitutes a violation of the company's rules and regulations, it will be handled according to relevant provisions;
(3) If it has not yet constituted a violation of laws and regulations or the company's rules and regulations, the assessment department will give criticism, deduct points from compliance performance assessments, deduct points from probation assessments, etc., based on actual circumstances, and implement after review by the president.
Chapter Three Professional Conduct
Article 6 Employees should know and abide by laws, safeguard national interests and financial security. Fulfill legal obligations, keep state secrets and commercial secrets confidential. Respect creativity, protect intellectual property rights and patents. Seek truth from facts, objectively and truthfully reflect information about the company's business activities.
Article 7 Employees should standardize operations, enhance awareness of risk prevention and control, carefully complete related work according to business operation processes, strengthen business learning, master business skills proficiently, and possess relevant qualifications required for their positions.
Article 8 Employees should adhere to fair competition, uphold the principle of 'customer voluntariness', and consciously resist unfair competition methods such as low-price dumping, disparaging peers, and false advertising.
Article 9 Employees should prioritize customers, be honest and trustworthy, and provide high-quality service. Implement position accountability mechanisms, warmly receive customers, use polite language, behave gracefully, and respect customer privacy.
Article 10 Employees should be enthusiastic about public welfare, contribute love, distinguish between public and private matters, and practice thrift.
Article 11 When employees encounter conflicts of interest, they should actively avoid them; practitioners involved in credit granting, credit investigation, financing, etc., should proactively propose avoidance when involving relatives or interested parties; they should not engage in second jobs that have an interest relationship with this institution.
Article 12 Employees investing in stocks should comply with relevant laws and regulations as well as the company's relevant provisions. They must not use insider information to buy or sell stocks of related listed companies; they must not misappropriate public funds or customer funds to trade stocks;
they must not use personal consumer loans (such as housing or car loans) to buy or sell stocks.
Article 13 Employees should consciously resist fraud, illegal fundraising, and commercial bribery; refuse pornography, gambling, and drugs. In social interactions and business activities, maintain integrity in their work and must not accept or provide any form of illegal benefits to customers.
Article 14 Employees should consciously resist insider trading; they must not use insider information for personal gain nor disclose insider information explicitly or implicitly to others. Refuse money laundering and promptly report large transactions and suspicious transactions while fulfilling anti-money laundering obligations.
Article 15 Directors, supervisors, and senior management personnel must comply with Articles 6 to 14 as well as adhere to the following professional conduct:
(1) Earnestly implement national policies and guidelines; uphold professional ethics; comply with national macro-control; maintain overall stability. Be good at management; act fairly; maintain a democratic style; adhere to principles. Fulfill social responsibilities.
(2) Faithfully fulfill trustee responsibilities and management duties; organize the formulation of scientific development strategies; make scientific decisions; exercise power prudently; prevent risks; stay away from job-related crimes.
(3) Lead by example; consciously comply with these guidelines and take responsibility for ensuring that company employees adhere to these guidelines.
(4) Know how to employ people wisely; appoint based on merit; care about employees' career development; cultivate team awareness.
(5) Participate moderately in public activities; stay away from illegal behaviors; must not use their position's convenience to seek or deliver illegal benefits.
(6) Refine management; focus on monitoring; clarify special professional conduct for key positions within the company and organize compliance among personnel in key positions.
Chapter Four Supplementary Provisions
Article 16 These measures are interpreted by the Compliance and Risk Control Department and the Human Resources Department.
(三)以身作则,自觉遵守本指引并承担组织公司员工遵守本指引的责任。
(四)知人善任,任人唯贤,关心员工职业生涯发展,培育团队意识。
(五)适度参与公共活动,远离违法及不良行为,不得利用职务上的便利谋取或输送非法利益。
(六)细化管理,重点监控,明确公司关键岗位特殊职业操守并组织关键岗位从业人员遵守。
第四章附则
第十六条本办法由合规与风险控制部、人力资源部负责解释。